FREQUENTLY ASKED QUESTIONS
What are your opening hours?
We are open Monday to Friday 10am – 5pm. Note that we don't have a physical shop.
How big are your cupcakes?
They are all super cute bite size. Approximately 3cm across the top, size of a truffle.
How do I order?
You can order multiples of 25 or 35 mini cupcakes through our website. For custom orders, you can contact us by e-mail.
Where do you deliver? Can I collect them?
Our mini cupcakes are very fragile, so they need to be delivered by hand. We offer delivery service throughout Birmingham Metropolitan Area and surroundings. We charge £5 delivery for up to 10miles return trip. Outside this area, there is an additional charge of 0.45p per mile.
Collection is free, but must be arranged. As we are a home-based bakery, we cannot guarantee we will be here to welcome you without notice.
Postable treats are sent through Royal Mail 1st class or Royal Mail Tracked 24. Collection is also available.
Please, note that due to the pandemic there might be some delays.
How long will the cupcakes stay fresh?
Our cupcakes are baked to order with no use of preservatives, so they are at their best consumed on the day of delivery. Otherwise, we recommend to store them in an airtight container in the fridge overnight or for up to 4 days in these conditions. Remove them out of the fridge 15-20 minutes before consumption as they are best at room temperature.
They are absolutely fine displayed at room temperature at an event, away from sunlight and heat. The cupcakes can be stored for up to 2 days at room temperature if stored in an air tight container, otherwise, they might dry out.
What is the serving suggestion?
If the cupcakes are your main dessert, we recommend 5-6 mini cupcakes per person. If you have other desserts, 2-3 per person. Same for other bite-size treats and truffles.
Can I cancel or amend my order?
Yes, but they are only accepted through email and you must contact us within the next 24 hours of placing it. We take approximately 3 working days to process your order (admin and baking), so if you cancel after the first 24 hours, you will be entitled to only 50% refund. Refer to our Terms & Conditions for more information.
Do you make vegan cupcakes?
Yes, Miss Apple’s Mini Bakery is a Vegan bakery, therefore all of our cupcakes are vegan.
Do you cater for allergies?
The only allergens we can guarantee are dairy, eggs and other animal products. As our products are all vegan, none of these allergens are ever used to prepare/ bake our cupcakes.
Some flavours contain nuts, gluten, soya and other allergens. For example, we can make flourless cupcakes, but we still use the same utensils as the gluten cupcakes were made, so traces may be found. The same applies to other allergens.
Do you do catering?
Yes, we do. We cater for Weddings, corporate events, birthdays, showers and custom orders. E-mail us and we can discuss it.
How far in advance should I order?
Orders thorough the website, need about 3-4 working days to be processed. So, allow time for this when ordering.
For Weddings and catering events, we recommend to order as far in advance as possible, at least one month before the event.
We do try to accommodate last minute orders when possible. Contact us through e-mail and we will do our best to help.
Do you make bigger cupcakes?
We are literally a mini bakery, so we only make miniature cupcakes. This way people can satisfy their sweet tooth without feeling guilty about the number of calories. And you can try a variety of flavours. Not to mention that minis are super cute!
Do you make cakes?
We do make small dessert cakes for 1 or 2 people. We are a mini bakery, after all. ;)
Do you hire cupcake/ cake stands?
Yes, we do. If you would like to hire one, contact us and we will send you the options. If you are ordering cupcakes with us, there is a surcharge of £10 and a deposit of £20 is required. This will be refunded to you provided it is returned within 3 days of the event and in the same good clean and undamaged condition. Otherwise, the deposit will be retained by us to replace the damaged stand.
Do you have an ingredients and allergens list?
Yes, we do. You can find it on the menu below on the left hand side a link to our Ingredients page.
What are BRIGADEIROS?
BRIGADEIRO is a bite-size Brazilian chocolate truffle and is Brazil's signature sweet treat.
They are normally not vegan, but we veganised them and our Brazilian non-vegan testers guarantee they taste exactly the same.
Delivery available to UK Mainland, Northern Ireland, Wales and Scotland through Royal Mail 1st class.